Privacy Policy

Caelvix Studios ("Company," "we," "us," "our," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our games and applications, and interact with our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this entire Privacy Policy. If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information provided at the end of this policy.

We collect information from you in various ways when you interact with our Services: 2.1 Information You Provide Directly - Account Registration: When you create an account, we collect your name, email address, password, and any other information you choose to provide. - Communication: When you contact us through our website, email, or other channels, we collect the content of your messages and contact information. - Consultation Forms: Information you provide when requesting consultations or quotes for our services. - Payment Information: If you make purchases, we collect payment details (processed securely through third-party payment processors). - User-Generated Content: Any content you create, upload, or submit through our Services. 2.2 Information Collected Automatically - Device Information: Information about your device including device type, operating system, browser type, and IP address. - Usage Information: Pages visited, features used, time spent on pages, links clicked, and other interaction data. - Location Information: We may collect general location information based on IP address (not precise geolocation without permission). - Cookies and Similar Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience. 2.3 Information from Third Parties - Social Media: If you link your account to social media platforms, we receive information permitted by those platforms. - Analytics Providers: Third-party analytics services provide us with aggregated user behavior data. - Other Sources: Information from publicly available sources to verify or supplement the information you've provided.

We use the information we collect for various purposes: 3.1 Service Delivery and Improvement - Providing, maintaining, and improving our Services - Processing transactions and sending transaction-related communications - Responding to your inquiries and providing customer support - Analyzing usage patterns to enhance user experience 3.2 Communication - Sending service-related announcements and updates - Responding to your questions and requests - Sending marketing communications (with your consent) - Notifying you about changes to our policies or Services 3.3 Security and Legal Compliance - Preventing fraud, abuse, and unauthorized use - Protecting against security threats and cyberattacks - Complying with legal obligations and court orders - Enforcing our Terms of Service and other agreements 3.4 Analytics and Business Development - Understanding user behavior and preferences - Creating aggregated, anonymized reports - Improving our marketing and business strategies - Developing new features and services 3.5 Personalization - Customizing your experience based on preferences - Recommending services that may interest you - Creating targeted marketing campaigns

4.1 We Do Not Sell Personal Data We do not sell, trade, or rent your personal information to third parties for their marketing purposes. 4.2 Service Providers We share information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving our users. These providers are contractually obligated to maintain confidentiality and use your information only for specified purposes. Examples include: - Payment processors - Cloud storage providers - Analytics services - Customer support platforms - Marketing and email service providers 4.3 Legal Requirements We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to: - Comply with legal obligations, court orders, or government requests - Protect our rights, privacy, safety, or property - Prevent fraud or unauthorized use - Protect the rights, privacy, safety, or property of our users or others 4.4 Business Transfers If Caelvix Studios is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before such a change in control occurs. 4.5 Aggregated and Anonymized Data We may share aggregated, anonymized data that cannot identify you with third parties for marketing, analytics, and research purposes.

5.1 Security Measures We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include: - Encryption of sensitive data in transit and at rest - Secure SSL/TLS connections for data transmission - Regular security audits and vulnerability assessments - Access controls and authentication mechanisms - Firewalls and intrusion detection systems - Employee training on data protection and privacy 5.2 Limitations of Security While we implement reasonable security measures, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, and you use our Services at your own risk. We encourage you to use strong passwords and safeguard your account credentials. 5.3 Breach Notification In the event of a data breach involving personal information, we will notify affected individuals as required by applicable laws, typically within 30 days of discovery.

6.1 California Privacy Rights (CCPA) If you are a California resident, you have the following rights: - Right to Know: You can request what personal information we collect, use, and disclose - Right to Delete: You can request deletion of your personal information - Right to Opt-Out: You can opt-out of the sale or sharing of your personal information - Right to Correct: You can request correction of inaccurate personal information - Right to Non-Discrimination: We will not discriminate against you for exercising your rights To exercise these rights, please contact us using the information at the end of this policy. 6.2 European Data Protection Rights (GDPR) If you are an EU resident, you have: - Right to Access: Request access to your personal data - Right to Rectification: Request correction of inaccurate data - Right to Erasure: Request deletion of your data ("right to be forgotten") - Right to Restrict Processing: Request limitation on how we use your data - Right to Data Portability: Receive your data in a structured format - Right to Object: Object to processing of your data - Right to Lodge a Complaint: File a complaint with your data protection authority 6.3 Other Privacy Rights You also have the right to: - Update or correct your account information - Opt-out of marketing communications - Request information about our data practices - Access your activity data To exercise any of these rights, contact us at privacy@caelvixstudios.com.

7.1 Cookies We use cookies to enhance your experience. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences. Types of cookies we use: - Essential Cookies: Required for basic website functionality - Analytics Cookies: Help us understand how users interact with our Services - Marketing Cookies: Enable personalized advertising and marketing - Preference Cookies: Remember your settings and preferences 7.2 Cookie Management You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Services. 7.3 Other Tracking Technologies We may use other tracking technologies such as web beacons, pixels, and similar tools for analytics and marketing purposes. 7.4 Do Not Track Some browsers include a "Do Not Track" feature. Our Services currently do not respond to Do Not Track signals, but you can adjust your browser settings to control tracking. For more information about cookies, please see our Cookie Policy.

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. For services directed to children 13-18, parental consent may be required as specified in our Terms of Service. Parents or guardians concerned about their child's use of our Services should contact us immediately.

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, and protect our interests. Retention periods vary depending on the context: - Account Information: Retained while your account is active and for a reasonable period afterward - Transaction Records: Retained for accounting and tax purposes (typically 7 years) - Marketing Communications: Retained until you unsubscribe - Log Files: Typically retained for 12 months - Cookies: Retained according to their specific expiration settings If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information or using their Services. Your use of third-party services is subject to their terms and policies, not ours.

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement safeguards, including standard contractual clauses and adequacy determinations, to protect your information during international transfers.

If you have questions about this Privacy Policy or our privacy practices, please contact us: Caelvix Studios Privacy Officer Email: privacy@caelvixstudios.com Address: San Francisco, CA, United States For California residents with privacy questions: Email: privacy@caelvixstudios.com For EU residents with privacy inquiries: Email: privacy@caelvixstudios.com We will respond to privacy-related inquiries within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date and, if required by law, by obtaining your consent. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.